When Does Quotex Return Your Investment?

Can You Get Your Money Back After a Trade Ends?

One of the most common questions new users ask on the Quotex platform is:
“If the trade didn’t go as planned — can I get my money back?”

Let’s go through the answer step by step.

How a Trade Works on Quotex

Trading on the platform is an investment in the price movement of an asset (like currency, stocks, or cryptocurrency) over a selected period of time.

You make a forecast — will the price go up or down?
The result depends on whether your prediction turns out to be correct.

✅ Your prediction was right — you earn a profit

If your forecast is accurate, you receive:

• 100% of your initial investment back
• a profit of up to 98% of the invested amount (depending on the asset and market conditions)

Example:
You invest $100 in a trade predicting the price will rise. The price increases.
With an 80% return rate, you receive $180 ($100 investment + $80 profit).

❌ Your prediction was wrong — you lose the investment

If the market moves in the opposite direction of your prediction, the invested amount is lost.

Important:

• The maximum loss is limited to the amount you invested
• There is no leverage, no debt, and no extra losses on Quotex

Example:
You invest $50 — the maximum you can lose is $50. No more.

🔁 The price didn’t change — you get your money back

This is a lesser-known but very useful outcome.
If the price at the end of the trade is exactly the same as when you opened it, you neither win nor lose.
In this case, Quotex automatically returns your full investment.

Example:
You opened a $50 trade predicting a price drop. The price remains the same —
your $50 is returned. No profit, no loss.

So, when is a refund possible?

You cannot request a refund simply because the trade did not go as expected. However, under the platform’s predefined rules, your investment is automatically returned only if the asset’s price remains unchanged at the end of the trade.

Conclusion

Understanding these outcomes helps traders:

• assess risks realistically
• avoid false expectations
• trade with greater awareness

Quotex offers fair, transparent conditions. Every trade follows clear, predefined rules, so you always know what to expect when making a forecast and opening a trade.