How do they check the documents at Quotex?

At Quotex, the document verification process is designed to ensure the authenticity of the client’s identity and to comply with regulatory requirements. Here’s how the company typically checks the documents:

1. Document Upload
   Clients are required to upload scanned copies or high-quality photographs of specific documents, such as a passport, ID card, or utility bill. These documents should be clear and legible, with no blurriness or obscured information.
2. Automatic System Check
   Quotex may use an automated system that scans the uploaded documents for basic compliance, such as confirming that the document is a valid, government-issued identification and that it matches the data provided during registration (e.g., name and birth date).
3. Manual Review
   After the initial system check, a team at Quotex manually reviews the documents. This involves verifying the details provided against the official documents to ensure there are no inconsistencies, such as mismatched names or addresses. They also check if the documents are up to date and if the images are clear enough to make out all the relevant information.
4. Cross-Verification
   In some cases, Quotex might cross-check the information provided with third-party databases or other official sources, particularly when it comes to verifying the identity of the client and their address.
5. Feedback on Issues
   If the documents don’t meet the requirements or there are discrepancies, the team may contact the client for clarification or to request additional documents. Clients are often given a chance to submit corrected or more legible copies.
6. Final Confirmation
   Once all documents are verified, the client receives confirmation via email or SMS that their account has been successfully verified.

Verification Process Timeline

The verification process typically takes up to 5 business days.

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